Refund policy

🌱 Camellia Return Policy

 

At Camellia, we create each product with natural ingredients and great care. Because our products are personal care and cosmetic items, we do not accept returns or issue refunds once they have been delivered. This allows us to ensure the safety, hygiene, and freshness of everything that reaches your hands.

We understand that there may be exceptional cases (such as damage during shipping or a batch that did not turn out as it should). If that happens, please reach out to us with photos of the product and your order details at hello@camellianaturals.com. We’ll be happy to review your case and find the best solution for you 🌸.

Our purpose is for you to enjoy your Camellia experience and for every product to nourish your body and your day.

PS: All emails and requests will be responded in 3 business days. We are here to help!